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Support – In Progress

August 15, 2022 2022-09-07 6:02

Support

Handled by Certified Professionals

Electric Vehicle chargers operate at extremely high voltage and long operating hours.
The members of our technical team undergo training to assist landowners and users
to solve any technical issue.

We work Around-The-Clock
Reduce Downtime, Increase Productivity

24/7
Security Support

We provide security support to station at the property to help with monitoring the chargers through cctv and ensure that it runs smoothly without disruption or downtime.

24/7
Customer Service Chat

Our service hotline and live chat are always available to ensure that landowners and users are able to get their issue resolves no matter what day or time it is.

24/7 On-Site Technical Assistance

Watt works closely with our hardware manufacturer, in an event of a malfunction of the chargers,
given the knowledge and experience in the product, we are able to rectify the issue quickly.

Ensure compliance
with Govt regulations

Watt takes care of any government-regulated inspection,
and compliance requirements ensuring that it is
kept up to the latest date.

Our EV supply equipment (EVSE) is also tested to meet
the required standards.

FAQs

Everything you need to know. Can’t find the answer you’re looking for?
Please chat with our friendly team at the 24/7 chat box.

EV users can download the Watt mobile application on Apple App store or Google Play store, create an account
and input payment information to start charging.

Watt handles all administrative processes, registration, payments and invoices for you, all you need is the
hardware (charger) and the software (mobile application). We help you become your own EV charging vendor
in just 3 days!

You will only need to pay a monthly fee of S$80 and 10% transaction fee to start you own EV charging service.
Head over to our pricing page to find out what is included in the pricing plan!

Our chat function is open 24/7 for all your EV-related queries, no matters how big or small, technical or general.